Safety

Firelit is a companion you talk to. It’s an AI, not a person, and not a therapist. This page explains how Firelit keeps conversations safe, as California’s companion chatbot law (SB 243) requires.

Firelit is an AI

Firelit tells you it’s an AI the first time you open the app: “Hi, I’m Firelit. I’m an AI, and I live on your computer!” It never claims to be human, and it tells you it’s an AI whenever you ask. A notice in the chat also reminds you that you’re talking with an AI, not a human: when you open the chat, when you come back after a while away, and at least every three hours while you keep chatting.

If a reply is offensive, tap it and choose Report.

Adults only

Firelit is only for adults, 18 and older. The app asks your age the first time you open it. Companion chatbots may not be suitable for some minors.

If you’re struggling

If you tell Firelit you’re thinking about hurting yourself, or say something that suggests it, this happens:

1. A crisis-help card appears right away, drawn by the app itself, so it shows even if the AI is slow. It lists:
   • Call or text 988, the 988 Suicide & Crisis Lifeline (US)
   • Chat at 988lifeline.org
   • Call 911 in an emergency
2. The companion changes how it replies. It stays with you, follows safe-messaging guidance, and encourages you to reach out to people who can help.
3. It never gives information about methods of self-harm.

How Firelit notices: every message is checked against a list of words and patterns. If a message might be about self-harm, the AI model is also asked to judge it. This happens on your own computer; nobody else sees your message.

We test this before every release with a set of test messages on every AI model and character Firelit offers. A release can’t ship unless the crisis card appears for every message in the direct set.

If you’re in immediate danger, call 911 or your local emergency number.

No sexual content

Firelit’s characters can be warm and even romantic, but never sexual. Every reply is checked by the app after the AI writes it. A reply that crosses the line is replaced before you see it.

Your privacy

Your conversations stay on your own computer, encrypted. We never see them. See the privacy policy.

Contact

To report a safety problem: support@meetfirelit.com.